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Customer Service

  • Shipping & Delivery

    We have overseas warehouses in the United States, Canada, and Australia to provide fast delivery services (2-5 business days) to local customers.

    We have also established a shared overseas warehouse in Germany, which can provide efficient delivery services (2-7 working days) for customers in Europe. These countries include Germany, the United Kingdom, France, Italy, Spain, Denmark, Bulgaria, Greece, Hungary, Luxembourg, Cyprus, Austria, Latvia, Czech Republic, Slovak, Slovenia, Belgium, Poland, Ireland, Estonia, Lithuania, Romania, Finland, the Netherlands, Portugal, Malta.

  • Privacy & Security

    We will not show the information of customers to any one or any companies. Please do not worry.

  • Returns & Replacements

    Please open the package before the Courier,if there is something wrong with the products,you can return the prdocuts at once and contact us. Other wise,we will not accept the return.

  • Ordering

    You can order products online and pay by paypal. Or you can contact our service by skype to place order.

  • Payment, Pricing & Promotions

    As to the payment,we only support paypal online. But you can also pay by credit card or bank transfer through contacting the service by skype.

  • About Account

    If you forget the password,please contact the service by skype or email or facebook, and give us your account,we will help you.